DEA 1112 Change-making: Designing Healthy and Hospitable Environments

Course description

Designing Human-Centered, Healthy and Hospitable Environments is a three-week course examining design innovations and some impacts on management/operations in hospitality, communication, business, healthcare, and senior housing. During this course students will learn how design impacts organizations and every aspect of daily life. Using case studies, familiar examples, and interactions with a variety of leaders from design, healthcare and hospitality fields, students will engage with design thinking and explore new career pathways.

Outcome 1: Understand the relationship between health, hospitality, and design.

Outcome 2: Identify characteristics of service design.

Outcome 3: Commit to design excellence and socially responsible design.

Outcome 4: Explain basic ideas involved with the process of “design thinking” .

Outcome 5: Describe some ways hospitality ideas can improve the design of services in healthcare.

Summer 2024: Online course

Nooshin Ahmadi

Architect and researcher, Department of Design and Environmental Analysis, Cornell University

Robert Brooke Hollis

Professor of the Practice in Policy Analysis & Management, Executive Director, Sloan Program and the Institute for Healthy Futures, Cornell University

Heather Kolakowski

Lecturer, Operations, Technology and Information Management, Cornell University