Course description

Designing Human-Centered, Healthy and Hospitable Environments is a three-week course examining design innovations and some impacts on management/operations in hospitality, communication, business, healthcare, and senior housing. During this course students will learn how design impacts organizations and every aspect of daily life. Using case studies, familiar examples, and interactions with a variety of leaders from design, healthcare and hospitality fields, students will engage with design thinking and explore new career pathways.

Outcome 1: Understand the relationship between health, hospitality, and design.

Outcome 2: Identify characteristics of service design.

Outcome 3: Commit to design excellence and socially responsible design.

Outcome 4: Explain basic ideas involved with the process of ?design thinking? .

Outcome 5: Describe some ways hospitality ideas can improve the design of services in healthcare.

Summer 2023: Online course

Nooshin Ahmadi
Nooshin Ahmadi
Architect and researcher, Department of Design and Environmental Analysis, Cornell University
Robert Brooke Hollis
Robert Brooke Hollis
Professor of the Practice in Policy Analysis & Management, Executive Director, Sloan Program and the Institute for Healthy Futures, Cornell University
Heather Kolakowski
Heather Kolakowski
Lecturer, Operations, Technology and Information Management, Cornell University
Section ID:COGST 1112 001-LEC
Session:Summer 3-week 3
Class dates:July 10-28, 2023
Final exam/project due:Friday July 28, 9:30 AM - 12:30 PM / Online (see Final exams)
Time / room:F 9:30 AM - 1:30 PM / TBA
MTWR 9:30 AM - 12:30 PM / Online
Mode of instruction:Online (sync)
Grade:Graded only
Instructor:Ahmadi, N. (ne237)
Hollis, B. (rbh25)
Kolakowski, H. (haf3)
Max. enroll:15

Sophomores, Juniors, & Seniors

See Eligibility for Summer Courses.

To enroll:

This course is full. If you would like to be considered for a different class, please send an email to with the class number. You will want to first check that the class you want is not full before you write to us.

See Apply for Online Courses.

See Dates & Deadlines.

See Online Learning FAQs.

This course is open to all registrants, including undergraduates and precollege students.

Tuition & fees:See Tuition for Online Courses