Technical requirements
What are the technical requirements for an online course?
All online courses require an internet connection. Generally, you'll interact with the instructor and other students via email, discussion boards, interactive chat rooms, video conferences, and/or phone. And although individual online courses may have different technical requirements, almost all are offered through Cornell's Canvas software, a web-based learning system. Visit our Canvas page for more information.
If you have trouble accessing Canvas, contact their support team.
Tools and tips for remote learning
Visit IT@Cornell to learn more about tools for remote learning and options for poor Wi-Fi or cellular service.
Also see the Learning Strategies Center remote learning preparedness checklist.
What do I do if I need technical assistance?
If you are having technical problems, your first contact should be the IT Service Desk. In most cases they will be able to resolve your questions. The IT Service Desk will also be able to direct you to the right resource if you need additional support.