Cornell University has been approved by the state of New York to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of post-secondary distance education.

National Council for State Authorization Reciprocity Agreements logo

The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts, and territories that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state. SARA is overseen by a national council and administered by four regional education compacts.

Documents granting state authorization or approval to Cornell University with respect to the online courses offered through the School of Continuing Education and Summer Sessions are available for review in the Special Programs Office, B20 Day Hall, 144 East Avenue, Ithaca, NY 14853, during regular business hours.

Student complaint information for out-of-state distance learning students

For all types of complaints concerning colleges and universities in New York State, the first course of action must be to try to resolve the complaint directly with the administration of the college or university involved.

For complaints related to Summer or Winter Session online courses, contact our office.

Students who have exhausted all internal Cornell University complaint procedures and who remain unsatisfied may contact the appropriate agency in the state where the student resides.

Contact information for all 50 states and the District of Columbia is provided by the State Higher Education Executive Officers Association (SHEEO).

Refund policies

Get more information about refunds & withdrawals.