Schedule is subject to change

All sessions take place in the Statler Hall on the central Cornell campus.

Monday, August 8, 2022

7:30 a.m.
Continental breakfast

Conference Foyer

8:00 a.m.
Welcome
Paul Streeter

Amphitheater

8:30 a.m.
Achieving Success Through Versatility

Andrew Quagliata

This interactive session will introduce you to a tool you can use to better understand yourself and others. By learning how to recognize the behavior of others and adapt accordingly, you will increase your chances of creating strong, productive relationships. Versatility is the best predictor of success and the key to boosting interpersonal effectiveness in the real world, whether at work, at home, or in any social setting. Versatile individuals know how to leverage the strengths of their own style while recognizing and responding in appropriate ways to others’ unique working styles.

Amphitheater

10:00 a.m.
Break
10:15 a.m.
The Art and Science of Leadership in a Hybrid Environment

Ken Blanchard, Scott Blanchard

Leadership is essential to the success of any organization. Great leaders create a motivating and inspiring work environment where employees thrive. When employees thrive, they drive innovation and deliver an exceptional customer experience. Leaders must have a mindset of focus, empathy, and grit and a skill set centered on creating a motivating work environment that inspires employees to higher achievement.

As work moved to a virtual setting during COVID, and now moves to a hybrid situation, leaders are challenged more than ever to perform at a high level. Learn about the art and science of leadership based on the most current research as Ken and Scott Blanchard share time-tested principles to support the unique challenges leaders face today.

Amphitheater

12:30 p.m.
Lunch

Taylor B Room

1:15 p.m.
The Art and Science of Leadership in a Hybrid Environment, continued

Amphitheater

3:00 p.m.
Break
3:15-4:30 p.m.
The Art and Science of Leadership in a Hybrid Environment, continued

Amphitheater

Tuesday, August 9, 2022

7:30 a.m.
Continental breakfast

Conference Foyer

8:00 a.m.
Making the Business Case: Data-informed Decision-making – Visualizing Data

Marin Clarkberg

Co-Sponsor: Cornell University (NYS Sponsor ID - 000663)
Prerequisites: None
Level of Knowledge: Basic
NYS Area of Study: Specialized Knowledge
CPE Credits: 1.00

Data is increasingly important to the operations of modern organizations, including universities. While people sometimes speak of being “data-driven,” data should not drive. Most decisions of consequence cannot be automated. We still need leadership to make decisions, but those decisions should be fact-based and fully informed. In this session, we’ll focus on how to effectively and efficiently communicate quantitative information as a basis for shared understanding and how to support strategic decision-making.

Amphitheater

9:00 a.m.
Negotiation Essentials – Strategies and Tactics for Creating and Claiming Value

Stephen Sauer

In this session, you’ll gain a greater understanding of how people behave in cooperative and competitive situations. You’ll be exposed to essential theories and concepts for analyzing and managing the process of negotiation as it is practiced in a variety of settings. Through a series of role-play exercises, you’ll learn how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation. Along the way, you’ll gain new appreciation for how negotiating skills can help you overcome a wide range of challenges at work and beyond.

Amphitheater

10:45 a.m.
Break
11:00 a.m.
Negotiation Essentials, continued

Amphitheater

12:45 p.m.
Lunch

Taylor B Room

1:30 p.m.
The New Realities of Employee Experience

Linda Croll Howell

"The Great Resignation" has left organizations scrambling to retain their current employees while trying to attract new talent in a highly competitive market. This session will provide insight into how managing an employee’s experience from recruitment to their eventual exit is a critical strategy for managing in this new talent reality. Participants will share their own best practices and proven tools will be shared.

Amphitheater

2:45 p.m.
Break
3:00-4:30 p.m.
Remote Work

Linda Croll Howell

With many employees demonstrating successful remote work during the pandemic, universities are now grappling with how to meet a new remote workforce reality while maintaining high-quality student experiences. This session will outline key considerations in transitioning to a hybrid-remote workforce. We’ll share potential tools participants may use to create a successful remote approach for their department. Participants will also interact and share challenges and best practices with one another.

Amphitheater

Wednesday, August 10, 2022

7:30 a.m.
Continental breakfast

Conference Foyer

8:00 a.m.
It Depends On the Lens: Addressing Unconscious Bias in the Staff Search Process

Cornell Interactive Theatre Ensemble

The Cornell Interactive Theatre Ensemble and the Cornell University Recruitment and Employment Center have developed this interactive scenario focused on unconscious bias in the staff search process.

In this workshop for hiring managers, supervisors, and search committee members, participants view a scenario of a search committee meeting during which five staff members articulate their opinions about candidates for the shortlist. Following the scenario, participants have an opportunity to ask characters questions about the meeting. The CITE facilitator conducts a guided discussion of the participants’ responses to the scenario and the characters. The discussion is followed by a talk on unconscious bias, which describes studies used to develop the interactions depicted in the scenario. The session concludes with a discussion of legal considerations and best practices for combating unconscious bias in searches.

Amphitheater

10:30 a.m.
Break
10:45 a.m.
"Free" Speech in the Age of Social Media

Wendy Tarlow

Co-Sponsor: Cornell University (NYS Sponsor ID - 000663)
Prerequisites: None
Level of Knowledge: Basic
NYS Area of Study: Specialized Knowledge
CPE Credits: 1.50

Social media postings can bring to the forefront questions of free speech, civility, and potential harm to the workplace and the academic community. This session will examine the legal and policy frameworks we might use to address these modern challenges.

Amphitheater

12:15 p.m.
Lunch

Taylor B Room

1:00 p.m.
Well-being and Ill-doing at Work

John Doris, Laura Niemi

Individuals and teams thrive on the job when management prioritizes employee well-being. What does workplace well-being look like? We’ll describe how well-being at work is tied to ethically relevant workplace values, including compassion and fairness. We’ll also illustrate how connecting concrete actions to individuals’ views on “what really matters” can improve workplace conditions, encourage psychological and relational thriving, and curb burnout.

Amphitheater

2:30 p.m.
Break
2:45-4:45 p.m.
Well-being and Ill-doing at Work, continued

Amphitheater

5:00 p.m.
Campus Tour

Corey Earle

Take a tour of Cornell's beautiful Ithaca campus and learn about Cornell's unique founding commitment to "any person" and "any study." This casual stroll around central campus will highlight the university's history, traditions, and trivia while offering an opportunity to have your questions about Cornell answered.

Meet in Statler Lobby

Thursday, August 11, 2022

7:30 a.m.
Continental breakfast

Conference Foyer

8:00 a.m.
Critical and Strategic Thinking

Sunita Sah

Succeeding in any business leadership role requires you to think critically and make quality decisions even in the face of challenges such as imperfect/incomplete information, changing and unforeseen circumstances, and the unpredictability of human nature.

We’ll focus on recognizing and avoiding reasoning flaws and the forces that make us most susceptible to such flaws; approaching business problems systematically and thoroughly; and producing a problem solution that’s able to be implemented successfully. These are not only essential business leadership skills, they are life skills.

Amphitheater

10:00 a.m.
In Conversation with Business Officers – Journeys of a College Business Officer

Moderated by Paul Streeter

Amphitheater

11:45 a.m.-12:00 p.m.
Closing Comments

Paul Streeter

Amphitheater